Does Koodo Bill Payment Protection Include Life Insurance?

Kind of — but not in the way most people think of life insurance.

Koodo Bill Payment Protection includes a Death Benefit, but it is not a traditional life insurance policy.

That means it doesn't provide a large cash payout to family members or beneficiaries like a standalone life insurance policy would.

So what does it do?

If the insured person passes away while their coverage is active, a Death Benefit may be available under the Bill Payment Protection plan, subject to the policy terms and eligibility requirements.

The benefit is designed to help with eligible Koodo mobile bill payments covered by the plan.

Who can submit a claim?

A claim can be submitted if the insured person passes away while enrolled in Koodo Bill Payment Protection.

The claims team will need supporting documentation before they can review the claim.

How do I start a claim?

Getting started is simple.

📞 Call the claims team at 1-844-881-0555

They'll walk through the process, explain what documents are needed, and help with the next steps.

Good to know

Koodo Bill Payment Protection is designed to help protect against certain unexpected life events, including:

• Death
• Critical Illness
• Disability
• Involuntary Unemployment

All benefits are subject to the policy's terms, conditions, limitations, exclusions, and approval requirements.

Updated on: 05/06/2026