> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.gowalnut.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How Do I Find My Tenant Coverage Details? (Neo, Chexy, Building Stack)

Need to check your coverage? Whether you're with **Neo**, **Chexy**, or **Building Stack**, you can access everything you need right from your Walnut account.

Just follow these steps:

* **Neo:** [neo.gowalnut.com/login](https://neo.gowalnut.com/login)
    
* **Chexy:** [chexy.gowalnut.com/login](https://chexy.gowalnut.com/login)
    
* **Building Stack:** [buildingstack.gowalnut.com/login](https://buildingstack.gowalnut.com/login)

* **Front Lobby:** [frontlobby.gowalnut.com/login](https://frontlobby.gowalnut.com/login)

Once you're in, head over to the **Policies** section. You’ll be able to:

✅ Download your **Coverage Certificate** (this has your name, coverage dates, and a quick summary)  
✅ Download the **Policy Wordings** (this has all the fine print—terms, conditions, what’s covered, what’s not)
✅ Review your payment history, including renewal payments
✅ Select **Cancel coverage** to cancel your Building Stack tenant insurance


Standard tenant coverage is continuous until cancelled, as outlined on your certificate. Payments are yearly and are taken from the payment method on file on the renewal date. If you cannot access your account, use the password-reset option and follow the reset link; copying the link into an incognito  may help if the reset page displays an error.

Super easy, super quick. No need to dig through emails.