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# How to Cancel Your Mylo Membership

You can cancel your plan at any time by visiting https://mylo.gowalnut.com/login. Sign in with the email address used at enrollment, open your subscription or account settings, and select **Cancel coverage**. If you have multiple Mylo plans under one email address, review each plan and cancel every active plan you want to stop.

After cancellation, verify that the plan is marked **cancelled** in your account.    If more than one plan is associated with the email address, check for a separate cancellation email for each cancelled plan and confirm each active plan has been cancelled in the portal. There is no cancellation fee. Your plan will stay active until the end of the billing cycle in which you cancel, so charges may continue until that date. Cancellation stops future recurring charges after the applicable billing cycle; Mylo cannot block card payments directly. For fixed-term 18-month plans, coverage remains active until the end of the 18-month term after cancellation, and charges are non-refundable after the first 10 days.
|| Please note that a cancellation email will be sent to the registered email at the end of the contracted term.

**Example:**

If you subscribed to the Monthly Plan on **June 15th** and cancelled on **September 7th**, your plan will remain active until **midnight on September 14th**.

Refunds are issued only when cancellation is requested within **10 days of purchase**. Charges after that period are non-refundable.

❓  If you have questions about your coverage before cancelling, feel free to reach out — we're here to help!