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# ❌ How to Cancel Your TELUS Bill Payment Protection Plan

# 
You can cancel your TELUS Bill Payment Protection Plan at any time — and depending on when you cancel, you may be eligible for a refund.

###### 📅 Risk-Free Cancellation Period

* You have a **30-day risk-free period** (**60 days if you live in Quebec**) from your enrollment date.
* If you cancel within this time, **any premiums you've paid will be fully refunded**.

###### 💳 Cancelling After the Risk-Free Period

If you cancel **after** the risk-free period ends:
* You’ll receive a **pro-rated refund** of any unearned premium you’ve paid.
* Refunds will be issued to the **credit card you provided** at enrollment.

###### 📬 How to Cancel

You can cancel by logging into your Walnut account at https://telus-symend.gowalnut.com/login and selecting **“Cancel Coverage.”**

Alternatively, you can cancel your coverage at any time by contacting **Trans Global Insurance**:

* 📞 **Call:** 1-844-930-6022
* 📧 **Email:** clientcare@transglobalinsurance.ca
* 📠 **Fax:** 1-844-930-6021

For cancellations, refunds, or questions about the protection product or contract, contact the insurer directly. 