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> Use this file to discover available pages before exploring further.
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# 🔧 Trouble Purchasing TELUS Travel Insurance?

### 📱 Issue:

Some customers who receive a text from TELUS about purchasing travel insurance may experience issues such as:

* An error message on the page
* Trouble progressing to the next step
* Not seeing the **purchase** button

### ✅ Solution:

This issue is typically related to browser settings or cached data. To resolve it:

1. **Clear your browser's cookies and cache**, then try again.
2. Or, **open the link in a different browser** or in **private/incognito mode**.

You can also bypass the link in the message and go directly to the product page:
👉 [https://telus.gowalnut.com/product/travel](https://telus.gowalnut.com/product/travel)

💬 **Need help?**
Click the **chat bubble** in the bottom right corner of the screen to connect with our support team.