What Is Koodo Bill Payment Protection (BPP)?

Stay connected, even when life throws you a curveball.

Koodo Bill Payment Protection (BPP) is optional insurance that helps cover your Koodo mobile service bill for up to 6 months if you experience:

• Involuntary Job Loss
• Disability
• Critical Illness
• Death

What is Covered?

If you are enrolled and meet the conditions, Koodo BPP may cover your bill payments for a maximum of 6 months due to:

• Losing your job unexpectedly
• Becoming disabled and unable to work
• Being diagnosed with a critical illness
• Passing away (life coverage ensures payments are taken care of for your family)

Who Can Enroll?

To sign up, you must be:

• A Koodo account holder in good standing
• A Canadian resident
• At least 18 years old

Still have questions? Reach out to us anytime at kooodobpp.help@gowalnut.com or click the chat bubble.

Updated on: 24/02/2026