Can I Get Bill Payment Protection if I am on Disability or Workers Compensation?

If you are currently on disability leave or receiving workers compensation benefits, you are not eligible to apply for Koodo Bill Payment Protection at this time.

This protection is meant to cover you if you become unable to work after enrollment, not for an existing disability or work-related injury.

Think of it like a seatbelt. It has to be buckled before something happens.

To qualify, you must:

• Be actively working when you apply
• Have a regular income from a job or self-employment
• Be between 18 and 64 years old
• Have an active Koodo account in good standing

Not eligible if:

• You are on short or long-term disability
• You are receiving EI or workers compensation benefits
• You are not medically cleared to work

Insurance can only cover future, unexpected events. If you are already off work due to injury or illness, coverage cannot start until you are back to work and earning income again.

Still have questions? Chat with us or email kooodobpp.help@gowalnut.com.

Updated on: 24/02/2026