🩺 Got a Pre-Existing Condition? Here’s What You Need to Know About Travel Insurance
Quick answer: Yup, you can usually still get travel insurance even if you’ve got some medical history. But there’s one big thing to pay attention to: stability.
Basically, if you’ve had any medical condition, symptom, or treatment before your travel insurance kicked in — even if you felt fine — that counts as a pre-existing condition. And it might not be covered unless it’s considered “stable.”
Here’s where it gets specific — this comes straight from the policy:
To be considered stable, your condition must not have:
Had any new symptoms
Worsened in any way
Required any new medications or changes in dosage
Needed tests, investigations, or referrals
Led to hospitalization, seen a specialist, or been recommended for surgery
Been newly diagnosed
All of this has to hold true for a specific number of days before your departure — that’s called the stability period (usually 90, 180, or 365 days depending on your plan).
📌 So if you changed meds, saw a new doctor or your condition flared up recently — it might not be considered stable.
Most of the time, yes — you can still buy a policy. But:
You may need to fill out a medical questionnaire during the quote process
Some conditions might be excluded if they aren’t considered stable
If you’re in active treatment, getting palliative care, or have a terminal illness, you might not be eligible
Good news: you’re still covered for unrelated emergencies, like accidents or other illnesses that have nothing to do with your pre-existing condition
*
If you’re unsure whether your condition affects your eligibility or coverage:
Review the TuGo policy wording
You can view the full policy wording here:
📄 TuGo Traveller Policy – PDF
🚨 First, What’s a Pre-Existing Condition?
Basically, if you’ve had any medical condition, symptom, or treatment before your travel insurance kicked in — even if you felt fine — that counts as a pre-existing condition. And it might not be covered unless it’s considered “stable.”
⏳ So What Does “Stable” Actually Mean?
Here’s where it gets specific — this comes straight from the policy:
To be considered stable, your condition must not have:
Had any new symptoms
Worsened in any way
Required any new medications or changes in dosage
Needed tests, investigations, or referrals
Led to hospitalization, seen a specialist, or been recommended for surgery
Been newly diagnosed
All of this has to hold true for a specific number of days before your departure — that’s called the stability period (usually 90, 180, or 365 days depending on your plan).
📌 So if you changed meds, saw a new doctor or your condition flared up recently — it might not be considered stable.
âś… Can I Still Get Covered?
Most of the time, yes — you can still buy a policy. But:
You may need to fill out a medical questionnaire during the quote process
Some conditions might be excluded if they aren’t considered stable
If you’re in active treatment, getting palliative care, or have a terminal illness, you might not be eligible
Good news: you’re still covered for unrelated emergencies, like accidents or other illnesses that have nothing to do with your pre-existing condition
*
đź§ Tip:
If you’re unsure whether your condition affects your eligibility or coverage:
Review the TuGo policy wording
🔍 Want to Read the Policy?
You can view the full policy wording here:
📄 TuGo Traveller Policy – PDF
Updated on: 05/05/2025
Thank you!