🕒 I've Just Purchased KOHO Tenant Insurance — Can I Make a Claim for Something That Happened in the Past?
If you’ve just signed up for KOHO Standard Tenant Insurance, here’s what you need to know before filing a claim:
❌ Coverage can’t be applied retroactively.
Claims can only be made for events that happen after your policy has been purchased and is active.
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⚠️ Same-Day Claims Notice:
If you try to file a claim on the same day your coverage begins, it’s going to be subject to additional review. We need to confirm the event occurred after your insurance actually kicked in.
*
📅 Pro tip:
Double-check your coverage start date before filing a claim to avoid delays or issues.
❌ Coverage can’t be applied retroactively.
Claims can only be made for events that happen after your policy has been purchased and is active.
*
⚠️ Same-Day Claims Notice:
If you try to file a claim on the same day your coverage begins, it’s going to be subject to additional review. We need to confirm the event occurred after your insurance actually kicked in.
*
📅 Pro tip:
Double-check your coverage start date before filing a claim to avoid delays or issues.
Updated on: 28/03/2025
Thank you!