🕒 I've Just Purchased KOHO Tenant Insurance — Can I Make a Claim for Something That Happened in the Past?

If you’ve just signed up for KOHO Standard Tenant Insurance, here’s what you need to know before filing a claim:

❌ Coverage can’t be applied retroactively.
Claims can only be made for events that happen after your policy has been purchased and is active.

⚠️ Same-Day Claims Notice:
If you try to file a claim on the same day your coverage begins, it’s going to be subject to additional review. We need to confirm the event occurred after your insurance actually kicked in.

📅 Pro tip:
Double-check your coverage start date before filing a claim to avoid delays or issues.

Updated on: 28/03/2025