Why Am I Seeing “No Quotes Available” When Getting Travel Insurance?

If you see a “No Quotes Available” message while getting a travel insurance quote, it’s because of the residential status selected during the quote process.

Why am I seeing this message?

The online quote flow is available when you select Canadian resident as your residential status.

If you select any other residential status, the online quote cannot be completed and you’ll see the “No Quotes Available” message directing you to call for assistance.

This doesn’t necessarily mean you aren’t eligible for travel insurance. It simply means your situation needs to be reviewed directly by TuGo.

What should I do?

Call the phone number shown in the message.

Your call will be routed directly to TuGo, our travel insurance provider. Their team can review your residential status and let you know what travel insurance options may be available to you.

Can Walnut complete the quote?

No. If you receive the “No Quotes Available” message because of your residential status, you’ll need to speak with TuGo directly to continue.

Updated on: 02/09/2026