Entered the Wrong IBO Number On Mylo? Here's What to Do

No stress — this happens more often than you’d think.

If you entered an incorrect IBO number when signing up for your Mylo plan, here’s what you need to know and how to get it sorted.

What Is an IBO Number?

The IBO number is used by Mylo to track commissions for their sales team.

It does not affect your coverage, billing, or benefits in any way.

Can Walnut Change the IBO Number?

Short answer: No.

The IBO number lives entirely on Mylo’s side, and Walnut doesn’t have the ability to edit or update it.

How to Fix It

If you believe you entered the wrong IBO number:

1. Contact Mylo directly
2. Let them know that the IBO number was entered incorrectly at sign-up
3. Mylo can update or correct it on their end if needed

👉 This is the fastest (and only) way to resolve it.

Do I Need to Cancel or Re-enroll?

Nope 👍

There’s no need to cancel your plan or sign up again just to fix an IBO number.

Your coverage remains active and unchanged.

Updated on: 16/12/2025