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Following Up on Your Mylo Device Protection Claim

🚨 Quick heads upWe updated device registration on May 29, 2026.Purchased your MYLO plan on or after May 29, 2026?Use the registration links in this article.Purchased your MYLO plan before May 29, 2026?You'll need to continue using the previous registration experience. Devices registered under the previous system will not appear in the new portal.

Want to check on your claim?

You can view claim updates, check your claim status, and respond to requests for additional information through the AKKO Claims Portal.

👉 Log in here:

https://claims.mylo.x.getakko.com/login

Once logged in, you can:

View the status of your claim
Check for claim updates
Review any requests for additional information or documentation
Respond to claim-related requests

If your claim requires additional information, AKKO may contact you through the claims portal or by email.

👉 Need help?

Select the AKKO chat bubble to start a conversation, or contact AKKO Support at:

contact+mylo@getakko.com

Updated on: 05/06/2026

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