How Do I Make a Claim on My Travel Insurance?
If you need to file a claim on your travel insurance, you can contact the claims department using the details below.
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🔹 Contact Information for Claims:
✔ General Claims: 📞 1-800-663-0399
✔ From Mexico: 📞 001 800 514-9976 or 800 681-8070
✔ Worldwide (Collect): 📞 604-278-4108
✔ Email: 📧 claims@tugo.com
✔ Mailing Address: ✉️ 1200-6081 No.3 Road, Richmond, BC V6Y 2B2
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🔹 What You Need to Submit a Claim
To ensure a smooth claims process, have the following information ready:
✔ Your policy number
✔ Details of the incident (date, location, description)
✔ Receipts or supporting documents (medical bills, lost baggage reports, etc.)
✔ Any forms provided by the claims team
🚀 Submitting all required documents quickly will help speed up the claims process.
*
🔹 Contact Information for Claims:
✔ General Claims: 📞 1-800-663-0399
✔ From Mexico: 📞 001 800 514-9976 or 800 681-8070
✔ Worldwide (Collect): 📞 604-278-4108
✔ Email: 📧 claims@tugo.com
✔ Mailing Address: ✉️ 1200-6081 No.3 Road, Richmond, BC V6Y 2B2
*
🔹 What You Need to Submit a Claim
To ensure a smooth claims process, have the following information ready:
✔ Your policy number
✔ Details of the incident (date, location, description)
✔ Receipts or supporting documents (medical bills, lost baggage reports, etc.)
✔ Any forms provided by the claims team
🚀 Submitting all required documents quickly will help speed up the claims process.
Updated on: 20/03/2025
Thank you!