I Have an Overdue TELUS Bill — Can I Still Apply?
Yes, you can purchase the plan.
No, your claim will not be honoured if your TELUS bill was overdue at the time of purchase.
Why Overdue Bills Matter
To be eligible for TELUS Bill Payment Protection, your TELUS account must be up to date at the time you purchase the plan.
If your bill is overdue when you purchase coverage:
- ❌ You do not meet the minimum eligibility requirements
- ❌ Any claim you submit may be declined
- ❌ Overdue or outstanding balances are never covered
The purchase itself isn’t blocked — but eligibility is reviewed at the time of claim.
Bottom Line
You can purchase TELUS Bill Payment Protection with an overdue bill —
but claims will not be honoured if your account wasn’t current when you bought the plan.
To protect yourself, always make sure your TELUS bill is fully paid and that you meet all eligibility requirements before purchasing coverage.
Updated on: 10/02/2026
Thank you!