TELUS Bill Payment Protection – Self-Employment Requirements

Can a Self-Employed Person Qualify?

Maybe.

Self-employed individuals may be eligible for Involuntary Unemployment benefits, but there are additional requirements compared to traditional employees.

As with all claims, eligibility is determined by the claims administrator based on the policy terms and supporting documentation.

What Are the Requirements?

A self-employed person generally must:

• Work at least 25 hours per week in their business
• Earn taxable income from the business
• Own and operate an incorporated business
• Have operated that business in Canada for at least 2 continuous years before the loss
• Be unable to generate income from the business for at least 30 consecutive days

Additional requirements may apply depending on the circumstances of the claim.

What Documentation Might Be Needed?

Self-employed claims often require extra documentation.

Examples may include:

• Proof of business ownership
• Incorporation documents
• Financial records
• Tax documents
• Other information requested during the claims review process

When Would Coverage Not Apply?

Examples of situations that are generally not covered include:

• Choosing to stop operating the business
• Retirement
• Maternity or parental leave
• Strikes or labour disputes
• Loss of work that was expected before coverage began
• Losses related to misconduct, negligence, or illegal activity

Updated on: 18/06/2026