🔧 Trouble Purchasing TELUS Travel Insurance?

📱 Issue:

Some customers who receive a text from TELUS about purchasing travel insurance may experience issues such as:

• An error message on the page
• Trouble progressing to the next step
• Not seeing the purchase button

✅ Solution:

This issue is typically related to browser settings or cached data. To resolve it:

1. Clear your browser's cookies and cache, then try again.
2. Or, open the link in a different browser or in private/incognito mode.

You can also bypass the link in the message and go directly to the product page:

👉 https://telus.gowalnut.com/product/travel

💬 Need help?

Click the chat bubble in the bottom right corner of the screen to connect with our support team.

Updated on: 28/05/2025