⚠️ Website Not Loading or Buttons Not Working? Try These Quick Fixes
If you're seeing a blank screen, clicking buttons and nothing happens, or things just aren’t loading properly — don’t stress. These quick steps usually get things back on track:
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🧹 Step 1: Clear Your Browser Cache
Sometimes, your browser hangs onto outdated files that can interfere with how pages load.
Here's how to clear your cache based on the browser you're using:
- 🔗 How to clear cache in Google Chrome
Once you’ve cleared your cache, completely close your browser, reopen it, and try loading the site again.
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🌐 Step 2: Try a Different Browser
If the issue persists, try using a different browser (like Chrome, Safari, Edge, or Firefox). Some features may behave differently across browsers or devices.
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💬 Step 3: Still Not Working? Contact Us
If the problem continues, we’re happy to help.
Please include:
- A short description of what’s happening (e.g. blank page, buttons not responding)
- What you were trying to do when it happened (e.g. “download my certificate” or “update payment method”)
- The browser you're using
- Whether you've already tried clearing your cache or switching browsers
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📬 How to Contact Us:
- Email: contact@gowalnut.com
- Or click the chat bubble in the bottom-left corner of the page
🕒 Support Hours: Monday–Friday, 8:00 AM – 7:00 PM EST
We’ll get you back up and running in no time. 🙌
Updated on: 04/04/2025
Thank you!