Articles on: 🛠️ Need Help? Fix It Fast

❗ Why Am I Seeing “Please agree to the Terms and Conditions to proceed” and “Please correct the errors above and re-submit”?

If you’re seeing both of these messages on your travel insurance form, don’t worry — it’s usually one small (but important) step that was missed:


  • * *


✅ The Fix: Check the Checkbox


Scroll to the middle of the page (yep, not the bottom!) and look for the checkbox under the health declarations that says:


“I confirm that I have read, understood and accept the terms and conditions…”


You’ll need to tick this box before you can move forward.


Error message* * *


🛠️ Still Seeing the Error?


Try these steps:


  1. Double-check that all required fields are filled out — this includes travel dates and personal info.

  1. Close and reopen your browser, or switch to a different one (Chrome or Safari usually work great).

  1. Refresh and try again after a few minutes — it may just be a temporary hiccup.


Updated on: 09/04/2025

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