Articles on: Travel Insurance

🌐 How to Add a Policy or Get Help on the TuGo Website

If you're trying to make a claim or manage your travel insurance policy on the TuGo website, you’ll first need to add your policy to your TuGo account.


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🧾 Need to Add a Policy?


  1. Go to: 🔗 my.tugo.com

  1. Log in with the email associated with your travel policy

  1. Add your policy number to access your coverage

  1. From there, you can view your policy or start a claim


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🛠 Trouble With the TuGo Site?


Please note: Walnut does not manage TuGo’s website — all website-related support is handled directly by TuGo.


If you're having trouble adding your policy or navigating the platform:

👉 Click the chat bubble in the lower-left corner of my.tugo.com to speak directly with a TuGo representative.


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💬 Need to Make a Claim?


If you're looking for step-by-step help making a claim, check out this helpful guide:

🔗 How do I make a claim on my travel insurance?


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📞 Contact TuGo Support


  • Phone: 1-855-929-8846

  • Live Chat: Available through the chat bubble on my.tugo.com


Updated on: 30/04/2025

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