🌐 How to Add a Policy or Get Help on the TuGo Website
If you're trying to make a claim or manage your travel insurance policy on the TuGo website, you’ll first need to add your policy to your TuGo account.
*
Go to: 🔗 my.tugo.com
Log in with the email associated with your travel policy
Add your policy number to access your coverage
From there, you can view your policy or start a claim
*
Please note: Walnut does not manage TuGo’s website — all website-related support is handled directly by TuGo.
If you're having trouble adding your policy or navigating the platform:
👉 Click the chat bubble in the lower-left corner of my.tugo.com to speak directly with a TuGo representative.
*
If you're looking for step-by-step help making a claim, check out this helpful guide:
🔗 How do I make a claim on my travel insurance?
*
Phone: 1-855-929-8846
Live Chat: Available through the chat bubble on my.tugo.com
*
🧾 Need to Add a Policy?
Go to: 🔗 my.tugo.com
Log in with the email associated with your travel policy
Add your policy number to access your coverage
From there, you can view your policy or start a claim
*
🛠 Trouble With the TuGo Site?
Please note: Walnut does not manage TuGo’s website — all website-related support is handled directly by TuGo.
If you're having trouble adding your policy or navigating the platform:
👉 Click the chat bubble in the lower-left corner of my.tugo.com to speak directly with a TuGo representative.
*
💬 Need to Make a Claim?
If you're looking for step-by-step help making a claim, check out this helpful guide:
🔗 How do I make a claim on my travel insurance?
*
📞 Contact TuGo Support
Phone: 1-855-929-8846
Live Chat: Available through the chat bubble on my.tugo.com
Updated on: 30/04/2025
Thank you!