How to Cancel or Update KOHO Tenant Insurance When You Move
If you're planning a move or ending your current lease, it's important to make sure your KOHO Standard Tenant Coverage reflects your new living situation. To stay protected, we recommend cancelling your current tenant insurance and re-enrolling with your updated address.
To cancel your Standard Tenant Coverage for your current address, follow these steps:
Open the KOHO app and go to the Discover tab
Select Tenant Insurance > More
Choose “Cancel policy” to cancel your Tenant Coverage
Please note:
Your current policy will remain active until your next billing date.
If you have already cancelled but your policy is still active, and you're trying to take out a new policy for a different address, you must contact KOHO directly for assistance.
Any questions related to refunds must also be directed to KOHO.
For helpful FAQs, please see KOHO’s article here: https://help.koho.ca/en/articles/9683312-standard-tenant-coverage
To cancel your Standard Tenant Coverage for your current address, follow these steps:
Open the KOHO app and go to the Discover tab
Select Tenant Insurance > More
Choose “Cancel policy” to cancel your Tenant Coverage
Please note:
Your current policy will remain active until your next billing date.
If you have already cancelled but your policy is still active, and you're trying to take out a new policy for a different address, you must contact KOHO directly for assistance.
Any questions related to refunds must also be directed to KOHO.
For helpful FAQs, please see KOHO’s article here: https://help.koho.ca/en/articles/9683312-standard-tenant-coverage
Updated on: 28/03/2025
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