Mylo / ACN Cancellation Rules & Refund Policy

Cancelling Your Mylo / ACN Protection Plan

We get it — sometimes plans change. Here’s how cancellations work for Mylo / ACN device protection, based on when you cancel and the type of plan you have.

🔟 Cancellations Within the First 10 Days

If you cancel within 10 days of purchase:

• Your plan will be fully refunded
• No penalties or fees apply

📆 Monthly Plans (After 10 Days)

If you purchased an 18-month plan:

• You may cancel at any time
• Coverage will remain active until the end of the 18-month term
• No refunds are issued after the first 10 days

This is a fixed-term plan, even if you cancel early.

📅 18-Month Plans

If you purchased an 18-month plan:

• You may cancel at any time
• Coverage will remain active until the end of the 18-month term
• No refunds are issued after the first 10 days

This is a fixed-term plan, even if you cancel early.

❗ Important to Know

• Once a plan is cancelled, it cannot be reactivated
• If you want coverage again, a new plan must be purchased

Updated on: 06/01/2026