Do I Need to Register My Devices for My Mylo Plan to Be Active?
No. Your Mylo Device Protection plan is active as soon as your purchase is complete. You don't need to register a device for your plan to be active.
What does registering my devices do?
Registering your devices removes the 30-day waiting period. When you register, you upload photos of your device so AKKO can confirm it isn't already damaged.
I decided not to register my device. What happens if I make a claim?
You'll go through the registration process at the time of your claim. AKKO will review how long you've been a customer, the incident and the repair cost, and decide whether an exception can be made for your claim. Exceptions aren't guaranteed. We recommend registering your devices right away, especially if you're unsure whether your device qualifies.
How do I register my devices?
Register your devices at https://app.mylo.x.getakko.com/login. This link is also in your Mylo welcome email.
How can I check that my plan is active?
Log in at mylo.gowalnut.com/login. Your active Mylo plan appears on your dashboard.
Updated on: 15/10/2026
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