Can I get my tenant insurance mailed to me?

No snail mail here 🚫📬 — your tenant insurance policy isn’t mailed out. But the good news is you can grab it online anytime, download it, and even print a copy if you want one for your records.

✨ How to get your policy:

💻 Log in to the Partner Portal if your coverage is through:

Neo → Neo Portal

Blackline → Blackline Portal

Chexy → Chexy Portal

Building Stack → BuildingStack Portal

• If you’re with KOHO, simply use the app: Open the KOHO app. Tap on Discover. Select Tenant Coverage. Boom — you’ll see your policy (with the option to download or print it).

• With a partner that has its own tenant portal? No worries — log in through their site.

Updated on: 25/09/2025