🏢 How Can I Verify a Tenant’s Insurance Coverage?

If you're a property manager or landlord and have received a certificate of insurance from a tenant, you may want to confirm that the tenant has active coverage. Here’s what you need to know:

🔍 What to Look For on the Certificate

When a tenant has purchased coverage, they’ll be provided with a certificate of insurance. On this certificate, you’ll find:

• Certificate Number

• Group Policy Number

• Certificateholder (Tenant’s full name and address)

• Policyholder Information (Typically listed as 2678562 Ontario Inc.)

📌 Please note: The policyholder listed on the certificate is not a contact point for insurance questions. Some landlords mistakenly Google the policyholder address or name and reach unrelated departments.

💬 Who to Contact

If you need to verify the coverage or have any questions, please contact Walnut Support directly at:

📧 support@walnut.com

To help us process your request quickly, be sure to include:

• The first and last name of the tenant (as shown on the certificate)

• A copy or image of the certificate, if available

We can only confirm if the policy is active and valid for your tenant.

🚫 What We Cannot Provide:

• We cannot share additional details about the policy (such as specific coverages, premiums, or claims).

• For any other questions about the policy or coverage, you must contact the certificate holder (the tenant) directly.

Updated on: 29/04/2025