🏢 How Can I Verify a Tenant’s Insurance Coverage?
If you're a property manager or landlord and have received a certificate of insurance from a tenant, you may want to confirm that the tenant has active coverage. Here’s what you need to know:
🔍 What to Look For on the Certificate
When a tenant has purchased coverage, they’ll be provided with a certificate of insurance. On this certificate, you’ll find:
Certificate Number
Group Policy Number
Certificateholder (Tenant’s full name and address)
Policyholder Information (Typically listed as 2678562 Ontario Inc.)
đź“Ś Please note: The policyholder listed on the certificate is not a contact point for insurance questions. Some landlords mistakenly Google the policyholder address or name and reach unrelated departments.
đź’¬ Who to Contact
If you need to verify the coverage or have any questions, please contact Walnut Support directly at:
📧 support@walnut.com
To help us process your request quickly, be sure to include:
The first and last name of the tenant (as shown on the certificate)
A copy or image of the certificate, if available
We can only confirm if the policy is active and valid for your tenant.
We cannot share additional details about the policy (such as specific coverages, premiums, or claims).
For any other questions about the policy or coverage, you must contact the certificate holder (the tenant) directly.
🔍 What to Look For on the Certificate
When a tenant has purchased coverage, they’ll be provided with a certificate of insurance. On this certificate, you’ll find:
Certificate Number
Group Policy Number
Certificateholder (Tenant’s full name and address)
Policyholder Information (Typically listed as 2678562 Ontario Inc.)
đź“Ś Please note: The policyholder listed on the certificate is not a contact point for insurance questions. Some landlords mistakenly Google the policyholder address or name and reach unrelated departments.
đź’¬ Who to Contact
If you need to verify the coverage or have any questions, please contact Walnut Support directly at:
📧 support@walnut.com
To help us process your request quickly, be sure to include:
The first and last name of the tenant (as shown on the certificate)
A copy or image of the certificate, if available
We can only confirm if the policy is active and valid for your tenant.
đźš« What We Cannot Provide:
We cannot share additional details about the policy (such as specific coverages, premiums, or claims).
For any other questions about the policy or coverage, you must contact the certificate holder (the tenant) directly.
Updated on: 29/04/2025
Thank you!