How to Activate Your Wealthsimple Roadside Assistance Membership

After you've purchased Wealthsimple Roadside Assistance through Cashback in the Wealthsimple app, you'll receive an activation link to complete your enrolment.
The steps below are for activating a membership you've already purchased. They are not the steps for purchasing Roadside Assistance.

⚠️ Already purchased Roadside Assistance?

The steps below are only for customers who have already purchased Wealthsimple Roadside Assistance.
You cannot purchase Roadside Assistance through Order History. Order History is only used to find the activation link for a membership you've already purchased

Activate your membership

Your activation link is available in the Wealthsimple app immediately after completing your purchase. If you don't activate it right away, you can find it anytime in your Order History.

To access your activation link:

1. Open the Wealthsimple app.
2. Go to Credit Card.
3. Select Cashback.
4. Open Order History.
5. Select 24/7 Roadside Assistance.
6. Tap Activate your membership.

Follow the prompts to complete your enrollment.

Update/Change the vehicle on your coverage

If you need to correct or change the vehicle on your Roadside Assistance membership, contact Walnut Support with the updated vehicle details — including year, make, model, and VIN.
Vehicle changes are updated in our system and with the insurer, so please allow a few days for processing. Once complete, it may take another day or two for the change to appear in the app.
Each membership covers one vehicle. Changing the vehicle replaces the one currently on your membership — it does not add a second vehicle.

When does my coverage start?

Once you've completed your activation:

• Your membership is valid for 12 months.
• A 48-hour waiting period applies before you can use roadside assistance services.
• You'll receive a confirmation email with your membership details once your enrollment is complete.

Can't find your activation link?

If you can't locate your activation link:

1. Check the email address registered with Wealthsimple for the activation email.
2. Open the Wealthsimple app and go to Credit Card → Cashback → Order History.
3. Select 24/7 Roadside Assistance, then tap Activate your membership.
4. If the order shows as completed but you still can't find or use the link, contact Wealthsimple Support. Wealthsimple supports the product and handles troubleshooting. Walnut Support can assist if the activation link has expired.

If your redemption remains in progress after payment, Wealthsimple may need to resend or reprocess the activation link. Confirm that the email address registered with Wealthsimple is correct and watch for a new link.

My activation link expired

Activation links expire after 7 days.

If your link has expired, contact Walnut Support. We'll help you get a new activation link so you can complete your enrollment.

Updated on: 03/09/2026