How to Get a Custom Quote with Neo Tenant Insurance

In some provinces, the Neo Tenant Insurance application automatically redirects customers to a different quote experience based on their location.

If you need a custom tenant insurance quote instead, you can bypass this step by following the instructions below.

Get Your Custom Quote

• Open an Incognito or Private Browsing window.
• Copy and paste the following link into your browser:

https://neo.gowalnut.com/product/tenant/address

• When the location selection window appears, click the "X" in the top-right corner to close it.

• Continue completing your quote.

Important: If you select one of the province options, you'll be redirected to the standard Neo quote experience. Closing the pop-up allows you to continue with a custom quote instead.

When Should I Use a Custom Quote?

A custom quote may be the right option if:

• You’re unable to find your address in the standard Neo tenant insurance quote flow.
• You need coverage options that aren't available through the standard Neo quote.
• You've been instructed by our Support team to request a custom quote.

Updated on: 08/07/2026