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Articles on:Travel Insurance
✈️ Everything you need to know about travel insurance — from booking your trip to making a claim with confidence.

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  • How Much Does Travel Insurance Cost?
    Travel insurance costs vary based on trip duration, coverage limits, and traveler age. Get a quote to see your pricing before purchasingFeatured
  • Just bought travel insurance but don’t see your policy yet? No stress ✨
    Learn what to do if you haven’t received your travel insurance policy email. Check spam folders, verify the sender, and find out how to contact Walnut for fast supportFeatured
  • How Do I Make a Claim on My Travel Insurance?
    Need to make a travel insurance claim? Contact the claims department via phone, email, or mail. Ensure you have your policy details ready.Featured
  • I Am Traveling to Multiple Destinations or Cruise, Which One Do I Select?
    Not sure which destination to select for your travel coverage? Choose the longest stay, or any destination if stays are equal.Featured
  • What’s Covered with Travel Insurance from TELUS or Koodo?
    Learn what’s included in TELUS and Koodo travel insurance coverage through TuGo. Explore base plans, optional add-ons, and how to review the full policy wording online.Featured
  • ✈️ I’ve Already Left for My Trip — Can I Still Get Travel Insurance?
    Left for your trip without travel insurance? Find out if you can still get coverage within 48 hours of departure, what’s excluded, and how to review full policy details.Featured
  • 🩺 Got a Pre-Existing Condition? Here’s What You Need to Know About Travel Insurance
    Wondering if you can get travel insurance with health issues? Learn how pre-existing conditions affect eligibility, what coverage may still apply, and where to get support.Featured
  • I Need Travel Insurance—Where Can I Get It?
    Travel insurance is available through Walnut (TuGo), Koodo, and KOHO members on a paid plan (Essential, Extra, or Everything). Learn more about coverage options and how to get a plan.Featured
  • Can I Extend My Travel Insurance Coverage?
    Travel insurance coverage can be extended depending on policy terms. Contact Tugo at 1-855-929-8846 or email info@tugo.com before your policy expires to request an extension.Featured
  • ✈️ Can a Minor Get Travel Insurance?
    Wondering if a minor can get travel insurance? Learn who can purchase coverage for a child, whether there's a minimum age, and what’s required to applyFeatured
  • 🏥 How Emergency Medical Coverage Works with Your Provincial & Extended Health Plans (KOHO, Koodo, Telus – TuGo)
    Learn how TuGo emergency medical travel insurance works with your provincial health care and extended benefits. Understand coordination of benefits and how remaining eligible costs are covered.Featured
  • Do I Need Travel Insurance If I'm Traveling Within Canada?
    Even when traveling within Canada, travel insurance covers cancellations, lost baggage, and medical expenses not covered by your home province.Featured
  • When Should I Buy Travel Insurance?
    It’s best to buy travel insurance as soon as you book your trip. Travel insurance is available through Walnut (TuGo), Koodo, and for KOHO members on a paid plan (Essential, Extra, or Everything). Learn more about coverage options."Featured
  • 📱 Travel Insurance vs. Roaming Plans – Who to Contact
    If you got a link from Telus or KOODO to purchase travel insurance, you might be wondering if it also includes your roaming or mobile plan — short answer: it doesn’t.Few readers
  • 🧾 How to Request a Receipt for Your TuGo Travel Insurance
    Learn how to request a receipt or invoice for your TuGo travel insurance policy. Contact TuGo by phone or email with your policy details to get the documentation you need.Few readers
  • 🧳 What Would My Trip Cost be When Filling Out a Quote?
    Learn what "trip cost" means when buying travel insurance, what to include or exclude, and why it matters for your coverage. Avoid overpaying, and make sure you're fully protected.Few readers
  • 🌐 How to Add a Policy or Get Help on the TuGo Website
    Need to manage your TuGo travel insurance or file a claim? Learn how to add your policy on TuGo’s site, get help through live chat, and where to find step-by-step claim instructions.Few readers
  • 🧾 Understanding Deductibles on TuGo Travel Insurance
    TuGo travel insurance includes a $300 deductible on emergency medical claims. Learn what that means, how it works, and when it applies—no guesswork needed.Few readers
  • 🚗 Does Travel Insurance Cover Road Trips — Within Canada or to the U.S.?
    Wondering if travel insurance covers road trips? Learn how TuGo Emergency Medical Insurance protects you while driving within Canada or across the U.S. border — including what’s covered and what’s not.Few readers
  • What’s the Difference Between Single Trip and Multi-Trip Travel Insurance?
    Learn the difference between single trip and multi-trip travel insurance, including what each covers, who it's best for, and how to choose the right plan for your travel needsFew readers

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